We give a guarantee for a period of 15 days and promise to rectify any fault arising out of faulty workmanship at our cost. However, the guarantee does not hold valid for mishandling, burns and/or breakages.

We give a Guarantee for a Period of 5 years and promise to rectify any fault arising out of faulty workmanship at our cost. However the guarantee does not hold good for mishandling and breakable items.

In our app, there is a real time status bar that will keep you informed of the updates of your repair. You’ll also receive SMSs and Push Notifications on your mobile at different stages of process. Alternatively, you can call at our helpline and our rep will ask you for your reference number after which you will be told about the current status of your repair.

We will quote based upon the client’s stated problem and our technician’s diagnosis on apparent issues. Should there emerge another problem(s) during or after the resolution of current issues, we will inform you and quote separately for it.

You can call us on our customer care number ‘+9221-34550174’ or write us at ‘support@imsaal.com’. We assure you our full support and dilligence to resolve your issues.